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VA Mobile Health Begins Family Caregiver and Veteran Appointment Request Pilots

 

 VA Leaders Meet with DC Area Caregivers to Officially Launch the VA Mobile Health Caregiver Pilot

July 11, 2013

The Department of Veterans Affairs (VA) is leveraging the popularity of mobile technology to provide Veterans with unprecedented opportunities to become active partners in their health care. As part of VA Mobile Health, VA will release a series of secure Apps to help Veterans, Caregivers and VA clinical teams achieve their health care objectives.

“VA continues to transform health care delivery and positively impact the lives of Veterans and their Caregivers. These tools increase access to health care and further demonstrate VA’s commitment to improving the Veteran and Caregiver experience,” said Kathleen Frisbee, Co-Director of the Veterans Health Administration’s Connected Health Office.

VA is using pilot projects to test its Mobile Health activities prior to national release and to ensure that the Veteran experience is optimized. The first two pilots are the Family Caregiver Pilot and the Veteran Appointment Request Web App Pilot.

For the Family Caregiver Pilot, VA has begun to distribute iPads to more than 1,000 Caregivers of seriously injured Post-9/11 Veterans already enrolled in VA’s Family Caregiver Program. The iPads will feature a suite of Apps that allow Veterans and Caregivers to access and share information about their health conditions and treatment options. The Apps also include information about lifestyle tips and the ability to monitor their own health.

On July 11, 2013, Under Secretary for Health Dr. Robert Petzel and other VA leaders met with Caregivers Dellareece Bostick and Marcella Stretch, along with Lt. Col. Timothy Bostick, USA (Ret.) to officially launch the Family Caregiver Pilot.

Additionally, the Veteran Appointment Request Web App Pilot will provide more than 600 Veterans with the ability to request primary care and mental health care appointments using mobile devices or desktop computers. This pilot program recently launched at the Washington, D.C. VA Medical Center and VA Palo Alto Health Care System.

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